Free checklist

Weekly online presence checklist for local businesses.

Use this simple routine to stop wrong information costing trust, phone calls, bookings and walk-in customers.

Ask HoursRight to manage this Read the Google hours guide
Plain English:

Once a week, check the places customers use before they visit: Google, reviews, your website and social updates. If one place is wrong, customers can lose trust quickly.

01

Check Google hours

Confirm normal hours, holiday hours and temporary closures before customers search for you.

See Google Business support

How to use this checklist

Spend 15 minutes checking the places customers trust most.

Start with the places customers normally see before they call, book or visit: Google Business Profile, your website homepage, your latest notices, your reviews and your social profiles. The aim is not to post everywhere every day. The aim is to remove wrong information before it costs a visit or booking.

If a detail is temporary, such as bank holiday hours or a short closure, add a reminder to remove it later. If a detail is permanent, such as phone number, service area or booking link, make sure the same wording appears everywhere important.

  • Check Google hours, holiday hours, phone number and website link.
  • Check the website homepage for stale banners, old offers and unclear opening information.
  • Check recent Google reviews and prepare calm replies for anything unanswered.
  • Check Facebook, Instagram, booking directories and local listings for mismatched details.
  • Write down one next action: fix hours, reply to reviews, update a notice or request a fresh photo.

HoursRight is built to make this simpler: send one WhatsApp message, review the draft, then approve the updates that should go live.

02

Check reviews

Reply to recent positive reviews and handle negative reviews calmly before they sit unanswered.

See review reply help
03

Check website notices

Remove out-of-date offers, add current events and make sure customers can find the right contact details.

See website care
04

Check social/customer updates

Make sure customers hear about closures, special events, menu changes or important updates in plain English.

See update workflow

Make it easier

Want this checked from WhatsApp instead?

HoursRight turns hours, review replies, website notices and social updates into drafts you can approve before anything public changes.

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